Frequently Asked Questions
Everything you need to know about your Ed Hardy order and our iconic tattoo-inspired collections.
How can I ensure I am purchasing authentic Ed Hardy merchandise?
To guarantee authenticity, always purchase directly from our official website or authorized premium retailers. Each garment features high-quality signature embroidery and official branding tags consistent with Don Ed Hardy's original tattoo artistry.
What is your shipping policy and delivery timeline?
We offer standard and expedited shipping options. Standard orders typically process within 1-2 business days and arrive within 5-7 business days. International shipping is available, though delivery times vary by destination.
How do I care for my rhinestone-embellished or printed apparel?
To preserve the integrity of our signature prints and crystal embellishments, we recommend washing garments inside out on a cold, gentle cycle and laying them flat to dry. Avoid ironing directly on the graphics.
What is your return and exchange policy?
We accept returns and exchanges on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that certain limited-edition collaborations or final sale items may be ineligible for return.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern 'Buy Now, Pay Later' services like Klarna and Afterpay for a more flexible checkout experience.
How do I find the right size for me?
Our apparel often follows a classic streetwear fit. We provide a detailed size guide on every product page to help you compare measurements. If you are between sizes, we generally recommend sizing up for a more relaxed look.